PARTNER SPONSORS |
Volvo Truck & Bus - Brisbane - Platinum partner
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Volvo Truck and Bus Brisbane is Volvo's primary commercial vehicle distribution centre in Queensland, supporting an extensive range of vehicles for on-highway or vocational use.
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| Volvo Truck and Bus Brisbane is located at the geographic centre of Australia's fastest growing truck and bus market. Apart from a convenient location, our customers experience industry-leading parts and service support as well as a comprehensive range of related financial services. |
| 10 Point Service Commitment |
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Customers must have service available to them on a 24/7 basis. |
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Customers must be able to schedule a service appointment promptly. |
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Customers must find knowledgeable service advisors/managers at all Mack/Volvo dealers. |
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Customers must have their problem diagnosed within 2 hours. |
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Customers must find that parts are available when and where they need them.. |
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Customers must be updated/communicated with during the repair process. |
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Customers must be notified promptly of completed repair. |
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Customer repairs must be finished when promised. |
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Customer problems must be resolved correctly the first time. |
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Customers must have assistance in understanding warranty coverage and resolving warranty questions. |
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| Services Offered |
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One stop Parts & Service Shop for all Volvo Trucks and Volvo Buses. |
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Extended trading hours: |
| Monday – Friday |
7am till 10.30pm |
| Saturday |
7am till 1pm |
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Factory trained technicians support with an extensive range of special tooling including Volvo Computer Aided Diagnostic System (VCADS). |
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24 hour / 7 days a week Emergency Roadside support. |
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Service Contracts tailored to customer’s needs. |
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24 x Service & Repair Bays, inc 2 x drive through lube service lanes |
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Separate Drivers rest facilities including 3 x bedrooms, laundry facilities, bathroom and kitchen. |
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Extensive service agent workshop locations |
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| Workshop facilities |
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33 x Technicians, 4 x Auto Electricians and 11 x Apprentices. |
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24 x Service and repair bays. |
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Special drive through lube service lanes. |
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Special work bay for dangerous goods vehicles. |
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Mobile Brake / Shaker Testing Unit. |
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On-Site component overhaul centre. |
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2 x Emergency Vans, including parts and tooling for on-site repairs and maintenance. |
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VCADS laptops operating on wireless network. |
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PC stations located throughout workshop for Impact access. |
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Fabrication booth, including a lathe. |
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